Have questions you need help with? Scroll along our Frequently Asked Questions for answers!
Kumpool is a ride-pooling platform which eases your transportation hassles. It works by gathering passenger bookings in real-time and travels a route based on everyone’s pick-up and drop-off stops. The service itself aims to provide a better mobility solution to public transport users and commuters with comparable travel time and affordable pricing.
Install Kumpool app here.
Tap on “Book now” and select your preferred pick-up and drop-off locations from the list of stops provided.
Check the details and price before tapping on “Book Now”. Wait for confirmation and track your driver’s arrival in real-time.
The arrival time shown in the app is an estimate and may vary subject to traffic conditions. Should you have any queries, kindly write to us at firstname.lastname@example.org or you may send a feedback through the Kumpool app.
All rides are shared within the community, late-comers will delay the journey for all passengers. Hence, drivers will not wait for any passenger who is late.
Kindly ensure you’re at your stop at least 5-10 minutes before the estimated arrival time of your vehicle.
If you happen to miss your ride, you’ll need to make a new booking.
Ride Fares & Payment
Johor Bahru: 7.30am – 8.00pm (Daily)
Subang Jaya: 8.00am – 10.00pm (Daily)
Petaling Jaya: 8.00am – 8.00pm (Mondays to Saturdays)
Cyberjaya : 7.30am – 7.30pm (Daily)
We are currently available at Johor Bahru, Subang Jaya, Cyberjaya and Petaling Jaya. For specific locations / stops, please refer here or the Kumpool app.